-> This is fanmade/hobby shop for ATEEZ based in Malaysia.

-> Shop updates can be found on our Twitter or Instagram.

-> Please note that preorder may take up to 4-12 weeks to be produced and then shipped out to you. Do not preorder if you’re not willing to wait. Please make sure that you want to order.

-> All sales are final. I don't accept returns, refunds or exchanges can be made after it has left our hands. We can only return compensation for damaged, missing or lost packages if insurance was applied. If the package is returned for any reason such as incorrectly entered address, it can be resent for the same shipping cost. 

-> Damaged/missing/lost order: Please contact us via email with images of the damaged item(s), outer packaging with shipping label and inner packaging's with all of the packaging materials. We will either: give you a partial refund or file a claim with PosMalaysia/Aramex depending on the situation as well as whether we have any extras. Your order is subject to inspection.

-> The customer will be responsible for handling customs fees, VAT fees, or any other additional fees, as we have no control over them.

-> All countries that PosMalaysia can ship to are eligible for tracking. International orders will either be shipped via PosMalaysia Interntional Flexipack or Aramex (Priority). Due to changes caused by COVID-19, estimated times are now less reliable and shipments may be delayed.

If you have any questions or concerns, pease contact us before placing an order. Thank you!

Inquiry [email protected]

or DM on instagram.com/ateezgoods